WordPress Management Services

The WordPress Management Bronze Plan doesn’t include any website support credits, malware removal, or emergency website support.  This plan is good for low maintenance websites that doesn’t require a lot of changes. This plan does NOT include any Website Support Services. Click here to view a list of Website Support Services we offer or to purchase extra Website Support Credits. 

The WordPress Management Silver Plan includes everything in the Bronze Plan plus 1 hour of any type of Website Support, Complete Malware Removal ($297 Value), and emergency website support ($497 Value). Think of this plan as an insurance policy should your website ever goes down or gets hacked. 

The WordPress Management Gold Plan includes everything in the Bronze and Silver Plan plus an additional 3 hours of Web Support Services. This plan is good for websites with frequent updates such as e-com sites, blogs, etc. This is an opportunity to purchase support credits at a huge discount. 1 support credit costs $120. With this plan, you can get 3 hours ($360 Value) for $150 or $5o per hour. 

*Note:  All support hours are tracked on a spreadsheet in your account, which you’ll have access to. Hours purchased through these plans DO NOT carry over to the next month. If you don’t think you’ll use all the support hours, consider switching to a lower tier plan.

It depends. This plan is specific to WordPress websites. If your website isn’t a WordPress-based website, please contact support to discuss your website needs.  You can also purchase Website Support Credits here.  Please read the Frequently Asked Questions at the bottom of that page or contact support if you need help deciding on a plan.

Your support credits DO NOT roll over…

The Silver plan is like an insurance policy for your website if something breaks, site gets hacked, or goes down for whatever reason.

The Gold plan is designed for website owners that know they will need work done each month and who would also like the peace of mind that they can recover their website back up if it goes down. Support Credits are normally $120 per credit or hour.  This is an opportunity to get a credit for $50 each, up to 3 credits or hours of work. If that isn’t you, then consider the Bronze or Silver Plan.

No, you can cancel your plan any time.

We accept PayPal, Stripe, or Credit Card and you have the option of paying either annually or monthly. You can receive 2 months free for paying for a full year up front.

This plan covers maintenance for only one website but the hours/credits you accumulate can be used on any website.  

Yes, regular website support credits cost $120 per hour/credit but for signing up to any of our WordPress Maintenance Plans, support credits will cost you $100 each per hour/credit.  You can purchase these credits any time.  

The WordPress Maintenance with Support Plan includes 1 hours of webmaster support each month.  Use the Website Support hours to make any updates or changes to your website.  Click here to view a list of all of our Website Support Services.

Since you are now a WordPress Maintenance client of ours, you can always add more support hours/credits to your account at a discounted price of $100 per hour instead of the regular price of $120 per hour.  If you know you’ll need more that 100+ hours, the rate drops to $90 per hour but must be purchased at once.  Contact our support department to help you out with this.  [email protected]

You can send your request to [email protected] or click here:  Submit Your Project  Our support hours are Monday – Friday 9am – 5pm PST. Our WordPress Management Services team is always available to assist you and handle requests during these hours. 

Yes, we absolutely LOVE e-commerce! We own a few ourselves.  Websites with advanced functionality like e-commerce require our WordPress Maintenance with Support. Keep in mind E-commerce websites require additional support in order to properly manage them, so it’s imperative that we dedicate the necessary resources in order to keep your site fast and secure with 100% uptime.  If you have a WooCommerce website, contact support to discuss the details of your website.  You will definitely need more than 1 hour of support for your website, especially for high volume websites.

iTheme Security Pro is a leading and well trusted WordPress Security Plugin that 
Secures and Protects your WordPress Website. This plugin was built by WordPress Security Experts and was designed to specially prevent WordPress hacks, prevent security breaches, prevent WordPress malware, and more much.  For more information, click here.  Your website will be protected using their Pro version.